What We Do
Every service line is Microsoft-aligned and tied to one of four outcomes.
Insights
Latest
Built for Your Industry
The same four pillars, tuned to the rules, add-ons, and margins of your field. Deep enough to know what a lot number, a fund, or a phase means.
Frequently Asked Questions
The questions we hear first, in the order they usually come up.
What happens on the first call?
Thirty minutes. We ask what is going on: what broke, what is slow, what the business is trying to do this year. If there is a fit, the next step is a short discovery, and you see a ballpark scope and budget before committing to anything further.
What does an implementation cost, and when do we find out?
Early, on purpose. After discovery we put a ballpark scope and budget in front of you, with no signature expected, so both sides know the shape of the project early. After design, pricing becomes a fixed scope. We present two structures side by side, a straight hourly project and the same scope amortized monthly with support included, so you can show leadership the difference and defend the choice.
How does pricing work?
Managed services run at a flat monthly rate per person, which covers their primary device; shared and additional devices are a small add-on. Project work is hourly and quoted in writing before it starts, or converted to a fixed monthly fee when you want budget certainty. Microsoft licensing passes through at list price.
Do you require long-term contracts?
No. Our standard commitment is a rolling 90 days, so we earn your business every quarter. Everything we build lives in your own Microsoft tenant with nothing proprietary in the way, which keeps that promise real: you could hand the keys to any provider tomorrow.
What happens in the first 90 days?
Weeks one and two are access and visibility: admin roles audited, MFA enforced, monitoring on your most critical systems, and a shared password vault. Weeks three to eight set the baseline: licensing rationalized, device management everywhere, backups running and test-restored. By week 13 you have a steady rhythm: a weekly status call, a patch cadence, playbooks you own, and a 90-day review that sets the roadmap.
Will you make us rip everything out and start over?
Our first move is the opposite: squeeze everything out of what you already license before adding anything new. Where we push for consolidation is where you are paying twice for the same capability, like Zoom and Teams side by side, or a legacy platform nobody has logged into in years.